Cleansing telephone number data

Telephone numbers are one of the easiest types of data to get wrong, and one that will have the most impact on your customer service reputation. Not having the correct phone number for a customer removes one critical contact path for helping the customer with any problems and advising them of new products and services.

Our telephone validation data cleansing service quickly checks all the phone numbers in your existing database to ensure they are still valid, and you can integrate our telephone validation web service for your customer contact points.

We can also append telephone numbers (a process commonly known as teleappending) to customer records for which you do not have a telephone number - our telephone numbers are provided from the very latest BT data ensuring the highest possible quality.