by jezwalker
31. August 2010 13:10
One of the most time-consuming and monotonous parts of any job is entering information in to the CRM system. By verifying the information at time of entry, the process can be made more user friendly, speedier and less prone to error.
By entering only a postcode and building number, you can instantly capture:
• The full address using our Royal Mail PAF capture service
• The correct phone number at the given address using BT OSIS data
• Information as to whether the supplied number is registered with the Telephone Preference Service
• Confirmation that you have collected a valid e-mail address using our email validation web service
An additional benefit which our clients regularly feedback to us is that by identifying invalid information while the customer is still on the phone, that get a chance to confirm and correct any errors at point of entry.
We have access to the authoritative data sources for all this information so you can be assured of its accuracy, and with our powerful technology behind it you can get it all in less than a second. We integrate with a whole host of CRM packages including Microsoft Dynamics CRM
Once the data has been collected accurately you can insure your investment by using our fully automated data cleaning service to run your regular tasks either over the weekend or at the end of the month. Typically this may involve monthly TPS checks across all your leads, regular address cleansing, goneaway checking and duplicate removal on your accounts.