by johnt
13. January 2011 15:21
There are many who have bought CRM systems only to find that there are small things that they wish to add which could have a huge impact on their productivity. Any change to a CRM system is normally met with a sharp in take of breath from the technical staff, now additional functionality can be added quickly and easily using data8's cloud based technology
The correct capture of a prospect's contact details is key to all other data falling into the right place. However many CRM systems require the whole address to be input, taking up valuable time and it is prone to error. Using Postcode Lookup the customer or the member of staff would have to key in only the house/building number and postcode, the application will then complete the address details. The data captured will be postally correct, ensuring all correspondence and deliveries arrive at the correct address.
It is also possible to add real time telephone number validation, if the customer makes an error while inputting the digits, the application will prompt them to re-input the details correctly before they move on. The service works just as well for landlines and mobiles. A similar application is available for email validation.
Data8 have a range of applications that can be easily installed into any data capturing process to ensure data cleansing is carried out as it flows into a company.