British Gas fined for poor customer service

British Gas has today been fined £2.5m for bad customer service.  Ofgem has also been investigating NPower and EDF Energy over their customer care.

I am sure we have all been subjected to poor customer care at sometime, unfortunately here at Data8 we can’t help with energy companies poor customer service, but we can help with keeping in touch with your customers.  We have a full suite of Data Cleansing tools to assist you in updating addresses and telephone numbers, appending missing information to expand the channels by which you contact customers, and highlighting Movers and Deceased records in your database.

By keeping your data fresh and up to date you can improve your relations with customers and protect your brand image.  Contact one of our Sales Team or register your details on our online site to receive a Free Data Audit and assess the quality of your data.  You won’t be disappointed with our customer care.