CTPS Suppression

The Corporate Telephone Preference Service (CTPS) is a list of telephone numbers or businesses maintained by the Direct Marketing Association that companies are not allowed to contact for sales purposes. CTPS Screening is a legal requirement leading to up to £5,000 fines if you call a number that is registered with the CTPS.

If you need to register yourself on the CTPS to stop unsolicited sales calls to your home then you need to visit the Telephone Preference Service website.

By using Data8's CTPS suppression files to enhance your database, you ensure that you only contact legitimate customers and prospects who could be interested in your products and services. Many organisations overlook the latest guidelines and risk action by the Information Commissioner's Office (ICO) and possible negative press exposure.

Thousands of telephone numbers are being added to the CTPS every day, and with the threat of heavy fines and bad publicity if you make a sales call to a registered number, you should ensure that all your data is CTPS screened immediately before starting a telemarketing campaign.

See an example of the CTPS Suppression service in action.

In addition to our Data8Online data cleansing service, we also offer a real-time CTPS web service that you can integrate into your call centre solution, either to prompt you when a new customer gives you their details that they are on the CTPS and give you chance to ask for an overriding permission to call them, or to warn before you make an outgoing call to a registered number.

Benefits

• Comply with the Data Protection Act by identifying the individuals who are CTPS registered in your database
• Reduce costs by not wasting resources contacting individuals who have expressed a non interest in sales/marketing calls

Examples

The following data in your customer database:

can be cleansed by this service to:

CTPS flags are supplied individually for each telephone number in your data. In addition, we can also supply CTPS flags for new telephone numbers obtained through our telephone appending service. Unfortunately, due to licensing restrictions on the OSIS data used in the telephone appending service, we are unable to indicate how many of the numbers we can supply from the telephone appending service will also be registered on the CTPS until you purchase them.

Data Sources

• The Corporate Telephone Preference Service(CTPS) is a data file of businesses who have registered their objection to receiving direct marketing calls. The Regulations require that companies comply with an business's request for suppression made to the central registration scheme no later than 28 days after the request was registered.

Pricing

In order to view detailed pricing information for this service, please first log in using the Login area on the left hand side of this page.