Telephone Preference Service (TPS)

The Telephone Preference Service (TPS) is the official central opt out register on which consumers can record their preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have consent to do so.

The TPS is managed and administered by the Direct Marketing Association (DMA). Data8 are licensed to hold the data and perform data cleansing services using the TPS for our customers to ensure that they comply with the law. The Regulations require that companies comply with an individual's request for suppression made to the TPS no later than 28 days after the request was registered.

If you need to register your personal telephone number on the TPS to stop unsolicited sales calls to your home then you need to visit the Telephone Preference Service website.

The TPS enables Individuals (consumers, sole traders, and (except in Scotland) partnerships) to register their objection to receiving direct marketing calls with a central service. This means that the TPS file contains consumer telephone numbers as well as some business numbers.

The CTPS includes corporate bodies such as a limited company in the UK, a limited liability partnership in England, Wales and Northern Ireland or any partnership in Scotland. It also includes schools, government departments and agencies, hospitals and other public bodies.

Details

Data8 Services using TPS

TPS Suppression - TPS is used within our TPS suppression service. You can get a free data quality audit to find out how many of your telephone numbers are on the TPS by using our online data cleansing service Data8online.

TPS Web Service API - If you need real-time access to the TPS we can do this through our Web Service API on a pay-per-click basis so that you can integrate the data into your website or other business process.

Automated TPS Cleansing - You can use our foundation technology API to automatically cleanse your database against the TPS on a regular schedule. For example, you could get your entire database check every Sunday to ensure you have a Set-it-and-forget-it solution to meet your legal requirements.