Sometimes, getting it right is about not contacting your customers. Deceased Suppression
(also known as Deceased Screening or Mortality Screening) gives you the ability to
quickly identify deceased customers through means that you not only avoid causing
distress to bereaved relatives and damaging your brand, but can focus your resources
in the right direction and reduce the costs of wasted communications.
Sending marketing material to the recently deceased is one of the worst things you can
do for your company reputation, so make sure you screen your data using our deceased
suppression service before every mailing. Each record we flag as being deceased costs
less than producing and sending a single item of mail, so the return on investment is
immediate.
See an example of the Deceased Suppression service in action.
Benefits
- Identify deceased customers and prospects in your database accurately and quickly
- Avoid further upsetting their relatives and friends by stopping all marketing communications
to individuals who have passed away
- Prevent any bad publicity - and damage to your brand - by continuing to target deceased
individuals
Examples
The following data in your customer database:
| Forename |
Surname |
Address 1 |
Address 2 |
Address 3 |
Postcode |
| John |
Smith |
5 High Street |
London |
|
NW6 4ED |
| Mary |
Lloyd |
Rose Cottage |
Derby Road |
Colwyn Bay |
LL28 5RH |
can be cleansed by this service to:
| Forename |
Surname |
Address 1 |
Address 2 |
Address 3 |
Postcode |
Deceased Flag |
| John |
Smith |
5 High Street |
London |
|
NW6 4ED |
Deceased |
| Mary |
Lloyd |
Rose Cottage |
Derby Road |
Colwyn Bay |
LL28 5RH |
|
Data Sources
Data8's Deceased Suppression service uses all the leading deceased datasets, including:
- Mortascreen
The Mortascreen data file currently contains the name and address details of over 8 million deceased individuals, and collects approximately 95% of all deaths in the UK each month.
- The Bereavement Register (TBR) from the REad Group
The Bereavement Register (TBR) is a service to the consumer to ensure the prompt removal of a deceased's details from the databases of direct mail companies and largely collects its data from funeral directors and registrars.
- National Deceased Register (NDR) from The Ark
Over 3.7m fully verified deceased records with around 30% of them not appearing on any other deeceased file.
- disConnect deceased from Equifax
Equifax disConnect deceased delivers value to direct marketers by removing customers from the campaign target list who have died.
In order to provide an industry-leading hit rate and ensure you contact as few deceased
customers as possible we will screen your data against all of these data sets, a service
none of the data suppliers themselves can provide.
Pricing
In order to view detailed pricing information for this service, please first
log in using the Login area on the left hand side of this page.