As the sources of customer data within your organisation multiply, that information
can become replicated or distorted. Identifying unique customers not only cuts out
duplicated communications, but allows their true value to be revealed - several
customers become one valuable customer who buys multiple products from you.
Many commercial CRM and proprietary customer database systems include deduplication
systems, but most of these are very limited and will only detect exact duplicates.
Our system employs a number of powerful fuzzy matching techniques to quickly identify
duplicates where the name or address is misspelt.
See an example of the Deduplication service in action.
Benefits
- Do not waste your marketing budget by sending multiple mail-shots to the same person
- Avoid upsetting certain people when telemarketing to them more than once with the
same message
- Analyse the true value of a certain individual to your organisation
- Enhance your green credentials by reducing waste
Examples
The following data in your customer database:
| Forename |
Surname |
Address 1 |
Address 2 |
Address 3 |
Postcode |
| John |
Smith |
5 High Street |
London |
|
NW6 4ED |
| Jon |
Smith |
5 High St |
|
Hampstead |
|
| John |
Smith |
5 |
High Street |
London |
NW6 4EE |
| Mary |
Lloyd |
Rose Cottage |
Derby Road |
Colwyn Bay |
LL28 5RH |
can be cleansed by this service to:
| Forename |
Surname |
Address 1 |
Address 2 |
Address 3 |
Postcode |
ID |
Duplicate |
Duplicate IDs |
Keep Record |
| John |
Smith |
5 High Street |
London |
|
NW6 4ED |
1 |
Dup |
2;3 |
1 |
| Jon |
Smith |
5 High St |
|
Hampstead |
|
2 |
Dup |
1;3 |
0 |
| John |
Smith |
5 |
High Street |
London |
NW6 4EE |
3 |
Dup |
1;2 |
0 |
| Mary |
Lloyd |
Rose Cottage |
Derby Road |
Colwyn Bay |
LL28 5RH |
4 |
|
|
1 |
Each record is assigned a unique ID to identify it. The
Duplicate column indicates that the record is a duplicate
of other records, and the Duplicate IDs column lists the
IDs of those duplicates. Finally, the Keep Record
column indicates if the record should be kept after deduplication (1) or
discarded (0). The first record in a set of duplicates is kept, while the
others are discarded.
Pricing
In order to view detailed pricing information for this service, please first
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