Telephone Appending

Accurate and up-to-date telephone numbers in your customer database help you communicate with your customers faster and more effectively, helping you perform telemarketing campaigns to sell your products and services.

For those customers that are ex-directory, we can also supply a flag to indicate that an active telephone line is available for the customer, but we cannot supply the telephone number itself.

See an example of the Telephone Appending service in action.

Benefits

• Identify all the telephone numbers registered to your customers and provide up to 3 numbers for those individuals registered to multiple lines
• Define which of your customers are ex-directory and flag them as such, so that although their telephone number is unavailable, you can still be confident they reside at that address

Examples

The following data in your customer database:

can be cleansed by this service to:

Many individuals now have more than one telephone number for their house. Some may be home office numbers, others may be additional lines installed solely for Internet access or fax purposes. To avoid any problems, we will append up to three telephone numbers to each of your records, giving you the best opportunity to contact your customers by phone.

Data Sources

• BT Operator Services Information System (OSIS)
  BT OSIS is a centrally administered telephone directory containing over 27m individuals and businesses. It is updated 6 days a week and we ensure that any new records or changes will be live and searchable within a few hours of receiving them from BT OSIS.

Pricing

In order to view detailed pricing information for this service, please first log in using the Login area on the left hand side of this page.