Energy & Utilities Services | Data Validation and data cleansing Solutions

Utilities

Enhance customer service using contact data quality solutions

Good quality data is vital to ensure utility companies deliver returns in an increasingly competitive market. With a large customer base, organised and efficient databases are required in order to manage customers effectively. Data quality management improves communications including billing statements, improves communications such as billing statements, customer experience and increased operational organisation through correction of invalid records

Human input can cause a variety of mistakes; from mistyping and misunderstanding to bogus errors and fraud. With customers commonly shopping around for quotes, it's easy to understand why filling in the same details numerous times can cause inconsistencies.

How we can Help you

Improved customer retention and loyalty

Improve efficiencies and maximise ROI

Improved ability to obtain new customers

Ensure communications are sent to the correct recipient

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Independent Age

The combination of a license-free model for cleansing and a detailed data quality report not only helped with the business case for cleansing, but ensured that the project was completed on-time and to a high-standard

Peter Doonican, Head of CRM, Independent Age

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University of East London

The data quality audit allowed the project team to see the nature of any issues in the database and to focus on the tasks that needed to be undertaken quickly.
We were very impressed with the online dashboard capabilities provided by Data8, the ability to securely upload our datasets into a portal for analysis and the granular level of detail in the report, which was returned to UEL in less than an hour.

Alan Flemming, CRM Project Manager, University of East London

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Monsoon Accessorize

Data8 were a pleasure to work with. Our account manager, Connor, supported us every step of the way whilst integrating the API, ensuring we had all the technical assistance we needed during the implementation

Amish Chitroda, Project Manager, Monsoon Accessorize

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Caspian Insurance

Data8's attention to detail and understanding of our business goals helps us quickly scale and adapt our services and integrations.

Hayley Clucas - Head Of Marketing, Caspian Insurance

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Client Success Stories

Find out more about how we have improved the data quality and customer experience from the brands that have chosen Data8 for unmatchable data management solutions.