File Transfer Options
To cleanse your data quickly online, please upload it to our Data8online data cleansing portal and we will quickly return you a full Data Quality Report.
However, if you need to transfer a file to us for more manual processing, you have a number of options of how to get it to us. Whichever option you choose, you must have first registered for an account with us. Your email address will be your username and you will be sent a default password when you register. These same details can be used for each method of sending us your data.
We support the following protocols:
For all three protocols, please connect using the following details:
- Username: your email address
- Password: password for your Data8 account
Please upload your files to the /ToData8 folder.
When using FTPS, please note that we support only FTP with explicit security (port 21) and not the deprecated FTP with implicit security (port 990).
Please note that FTP is an insecure data transmission method so please use a data encryption method outlined below to protect your data. FTPS and SFTP are secure data transmission methods and do not require additional encryption.
Go to your Dashboard on our website, open the Cleansing tab and click on the Manual Files tile to go to the Secure File Transfer page.
Click Browse... to select your file and click Upload.
All website traffic is secured using SSL / TLS and additional data encryption is not required.
This page shows the same files as are in the "ToData8" and "FromData8" folders in the FTP site as well, so you can use whichever method is most convenient to you at the time.
If your data file is large you may prefer to compress it before transferring it to us to save time and bandwidth.
We support files in all standard data compression formats:
Data security is of paramount importance to us. If you are using an insecure method of transferring your data, such as FTP or email, please ensure an adequate level of data encryption has been applied.
We support the following methods of data encryption:
- ZIP AES256
Please note that password protected Excel documents are not supported. If you have a password protected Excel document, please remove the password, save the file and then apply one of the data encryption methods listed above.
If you prefer to send data unencrypted and cannot use a secure method of transferring your data (FTPS, SFTP or website), please send an email to your account manager detailing this request.