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Account Management

Outsourcing account management is a cost effective solution to the issue of over stretched sales teams. Sales teams can be under resourced and must limit their attention to prioritised key accounts. This leaves some accounts receiving little or no contact and the relationship is weakened. Our highly qualified team members ensure there is always complete coverage of accounts.

Communication could be a follow up from a marketing piece, a customer service call to ensure their customer experience has gone well, or a call to ensure the customer is fully aware of the complete range of products and services on offer.

The content of the team’s calls is informed by a close consultative relationship with the client. Our approach is to operate as an extension of your company, not as a separate entity. All communication is engineered to appear as if it's coming from your company and calls can be transferred directly to your company.

Business Benefits:

  • All customers receive ongoing communication enhancing the Halo effect
  • Business relationships are built evenly driving business growth
  • A seamless extension of your company is provided
  • Coverage of excellent customer service is enhanced
  • Strengthened brand

Lead Generation

Generate qualified leads in the most cost effective way

Data Cleansing & Enhancement

Cleanse and enhance data to improve the effectiveness of your marketing campaigns

Account Management

Maintain your existing business contacts and nurture relationships

Marketing Follow Up

Increase conversion rates with the proper follow up to your marketing campaigns

Appointment Setting

Ensure that your sales diaries are always full with qualified appointments

Market Research

Obtain the insight needed to develop products and services according to customer’s needs

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Business Process Outsourcing Brochure

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