- Enrich your database and add value to your data
- Help improve telephone append match rates by up to 20%
- Improve your telemarketing campaigns
- Increase ROI and save operator’s calling time
Add to your contact points and increase sales
Telephone number appending is achieved by matching your name and address data against the BT OSIS database, the source of the telephone directory. This gives you access to over 27 million subscribers. The data is continually updated to give you peace of mind in its accuracy. All lines are checked to see that they are live before we append the number to your data.
Data8 have additional data sources, 90 million records that can be used to match elusive telephone numbers, such as ex-directory and mobile numbers. OSIS doesn’t cover mobile telephone data, which is something that is becoming more and more important to marketers and financial service companies.
For your reassurance all of our numbers are opt in, and can be traced back to the original source. The data is gathered from a variety of sources including surveys and prize draws and all numbers are validated prior to sale.
We have conducted tests using our additional sources of data and shown our clients we can improve their telephone append match rates dramatically, sometimes by as much as 20%.
- Get up-to-date telephone numbers for your customers
- Match against BT OSIS database
- Over 27 million subscribers and around 50,000 changes 6 days a week match rates
- Additional data sources available to match elusive telephone numbers
The following is an example of data in your customer database:
This can then be cleansed by this service to:
Accurate and up-to-date telephone numbers in your customer database helps you communicate with your customers, reducing administration costs and ensuring accurate information for your telemarketing campaigns. By maximising the time spent on calls by your call centre you can eliminate waste by contacting the right person and improve your bottom line.
For those customers that are ex-directory, we can also supply a flag to indicate that an active telephone line is available for the customer, but we cannot supply the telephone number itself.
Many individuals now have more than one telephone number for their house. Some may be home office numbers, others may be additional lines installed solely for internet access or fax purposes. To avoid any problems, we will append up to three telephone numbers to each of your records, giving you the best opportunity to contact your customers.
As well as OSIS and our other sources of data, we can make additional searches using Electoral Roll data. If we can’t identify a telephone number against a particular name and address we can search our electoral roll database and look for co-habiters at the address. This is a valuable source of additional phone numbers for your databases.
In addition all lines will be tested before the number is supplied to ensure they are live.
Contact us for more information or call us on 0151 355 4555