The following is an example of data in your customer database:

This can then be cleansed by this service to:

Accurate and up-to-date telephone numbers in your customer database helps you communicate with your customers, reducing administration costs and ensuring accurate information for your telemarketing campaigns. By maximising the time spent on calls by your call centre you can eliminate waste by contacting the right person and improve your bottom line.

For those customers that are ex-directory, we can also supply a flag to indicate that an active telephone line is available for the customer, but we cannot supply the telephone number itself.

Many individuals now have more than one telephone number for their house. Some may be home office numbers, others may be additional lines installed solely for internet access or fax purposes. To avoid any problems, we will append up to three telephone numbers to each of your records, giving you the best opportunity to contact your customers.

Additional Telephone Data

As well as OSIS and our other sources of data, we can make additional searches using Electoral Roll data. If we can’t identify a telephone number against a particular name and address we can search our electoral roll database and look for co-habiters at the address. This is a valuable source of additional phone numbers for your databases.

In addition all lines will be tested before the number is supplied to ensure they are live.