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Prerequisites

Before installing the Data8 duplicare™ solution, please complete the following list of prerequisites:

  1. Online or IFD
    Your Dynamics 365 instance must either be hosted by Microsoft (with a domain name ending in dynamics.com) or be configured for Internet Facing Deployment (IFD). This guide will be tailored towards online integration.
  2. Version
    You must have version 8.1.x.x or higher. To confirm your product version, when you are in a model driven app, click on the gearwheel icon in the top right corner of the Dynamics screen and click About. 
  3. Data8 account
    You must have a valid Data8 account. Please register at https://www.data-8.co.uk/ if you have not already
  4. Registered CRM connection
    We need to be able to connect to your CRM for the duplicare™ solution to work correctly. Please enter your connection details at https://www.data-8.co.uk/Dashboard/CrmConnections

Once you have met these prerequisites please contact your Data8 account manager to apply your duplicare™ license to your account.


Solution Installation

Note: If you installed the solution from AppSource then this step will have been completed for you.

You will have been provided with a zip file containing the duplicare solution. To install it, open https://make.powerapps.com, ensure you’re in the right environment in the top right of the page and navigate to “Solutions” on the bottom of the left navigation bar.

Click “Import” and select the zip file you have been sent, and then click “Next”.

Click “Next” again and the solution will be imported.

Click “Close” and the solution has now been imported.

Make sure to "Publish all customizations" for the changes to take place.


Configuration

All configuration for duplicare can be completed in its own model driven app.

When installed, find your list of “Apps” in the left-hand menu and open the “Duplicare Administration” app.

Once you start the Duplicare Administration app, you will be able to access the configuration pages for each area of the solution from the left side menu. The first page you should go to is the Authentication page.
 

 

Enter your Data8 username and password that you use to log into the Data8 website and press Save. This will create the link from your CRM to the Data8 systems. Once it says, “Details saved successfully” you can close the pop-up welcome window. If you do not see "Details saved successfully", please refer to our FAQs with the error code on screen.

Once you see “Details saved successfully”, your installation is set up and you are ready to customise the product to satisfy your business needs.

An option for Data Processing Location may appear depending on your account setup. Use this to control where in the world your data will be processed. By default, all external data processing will be handled in the Data8 data centres, please contact your account manager to enable additional options.

A button for “Configure Global Search” may appear on this page – You should come back to this after configuring some de-dupe+ rules. For guidance on setting up global search, please refer to the “Global Search” section of this guide.

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